Help
How can we help?
Hitters brings venue discovery, local activity and player-organised tennis into one place.
Finding or offering a hit
Use Find a hit to search by location, distance, practice or match, singles or doubles, price and WTN intent. When offering a hit, only share details you are comfortable giving the players who join.
Venue updates
Updates are attached to a venue rather than a personal feed. Approved contributors can publish immediately; other updates wait for a venue manager or administrator to review them.
Contact and safety
For general account help, email support@playhitters.co.uk. In an emergency, contact the appropriate emergency service first.
- Account support: support@playhitters.co.uk
- Payment support: payments@playhitters.co.uk
- Product feedback: feedback@playhitters.co.uk
- Bug report: feedback@playhitters.co.uk
- Conduct or safety report: safety@playhitters.co.uk
- Privacy request: privacy@playhitters.co.uk
- Security report: security@playhitters.co.uk
Read the community code for the conduct, reporting and blocking tools the product currently provides. Hitters does not publish a support or investigation response-time promise in this launch-readiness draft.
Email to these addresses is scanned and forwarded through our protected AWS and Gmail operations path. Do not send card or bank details, identity documents, medical records or emergency information by email.